Things to Avoid when Searching for Mystery Shopping Companies

Although the majority of mystery shopper companies in existence are reputable and honest, some are not. As customer demand has increased, the number of mystery shopper companies has skyrocketed. Today, you will find more than 400 just in the United States. A quality company will have the customer, as well as shopper at the forefront of concern, working hard to provide services that will improve customer satisfaction, reduce liability, and increase profit. To show the huge growth, from 2003 to 2004, mystery shopper companies increased by more than 11%. It is estimated that more than eight million shops were performed in the year 2004 alone, making this an industry with a value around $600 million.

While it may seem self explanatory of what factors you would want to take into consideration when choosing mystery shopper companies to partner with, we wanted to outline a few specific details to help you to make your selection. Unfortunately, just like in almost every business type today, there are a few bad businesses that make the rest of the industry look bad. So, when you are looking for mystery shopper companies to partner with, keep this in mind.

One of the main ways to tell fraudulent mystery shopper companies is through advertisements that are sent to you through the post or through email. They make mystery shopping sound too good to be true and they promise to make you a lot of money quickly. One of the main types of fraudulent mystery shopper companies are the ones which require you to cash checks. They will basically ask you to wire the money to an address which is usually in a different country. You should stay clear of any company which asks you to do this as you could get into serious trouble if you take part in it.

For handling, the shopper is told he/she would keep a percentage of the check. However, once the check is cashed, the shopper is advised within a few days by the bank that it bounced, leaving him/her with serious financial issues that could be as much as $5,000! One company, GFK Custom Research, explains through their North America’s marketing communication department that they are taking this personal, working to get the word out about this horrific crime. GFK is among a list of top mystery shopper companies and they do not want their reputation smeared.

While there are some bad companies out there, there are many more great ones to consider partnering with. The true dedication of the best mystery shopper companies is to provide the highest quality customer service and the most valuable information for the clients that are served.

In fact, MSPA give out tips to mystery shoppers to help them to avoid getting involved with fraudulent companies. They tell you to never pay a fee to join a company. Usually mystery shopper companies hire their shoppers for free. Also you should stay clear of companies who tell you that they will pay through money transfer or check cashing. If you follow those tips you should successfully avoid fraudulent companies.